You must be 18 years or older for a tattoo or piercing due to local health rules and regulations. Piercings only may be done on 16-18 year olds with a guardian or parent present with ID to sign a waiver. We are strict in our requirements to ensure proper age and that valid legal parental consent is presented, so please call the studio at (920) 770-2377 ahead of time to find out exactly what you will need to bring to your appointment. For any tattoo or piercing, you must present a valid drivers license or current state photo ID which by law must be photocopied. You (and your parent/ guardian if your a minor) must also read and sign a waiver/ consent form. Deposits are NEVER refundable. If less than 24 notice is given for a cancellation, you lose your deposit and must leave another deposit if you wish to reschedule. If you cancel your appointment with more than 24 hours notice, you may apply your deposit towards your resheduled appointment. We NEVER under any circumstances will refund a deposit. We are sorry if this policy causes any inconvenience but is necessary to protect the interests of our artists.